Our Ordering Process

Made Simple. No Surprises.

Week 0

Purchase

Choose your livestock and reserve your spot in the next quarantine batch.

Week 0-2

Sourcing

We source your exact choices and prepare them for the quarantine process.

Week 3-6

Quarantine

Your livestock completes our full quarantine and observation protocol.

Week 7

Delivery

We schedule your delivery and ship overnight once your fish is ready.

Reef Shield Aquatics

Preparation Timeline

Every order goes through our full quarantine process before shipping. We group incoming orders into batches to maintain strict quarantine adherence.

Orders take a minimum of 5 weeks, typically 6-7 weeks, before delivery. Delivery must be scheduled for a Tuesday, Wednesday, or Thursday to avoid shipping delays.

Day 1

Online Order Completed
Once your order is submitted, your quarantine slot and livestock choices are officially reserved. Your choices get added to our upcoming sourcing schedule.

Day 2

Sourcing & Batch Prep
We begin to source your order choices from our suppliers and we are also preparing our facility for a proper quarantine, treatment, and observation cycle.

Day 15

Order Arrives At ReefShield
Your order arrives at our facility and goes through an immediate inspection and acclimation process to reduce stress and prepare for the quarantine process ahead.

Day 16

Quarantine Is Started
Your livestock enters our full 28 day quarantine protocol. A full parasite treatment, secondary treatment, and final observation is started on your order.

Day 43

Quarantine Has Ended
After completing full treatment and observation, only fish showing great feeding behavior and superb health are cleared. We never rush a shipment or take shortcuts.

Day 44

Packaging & Shipping
Your order is carefully packed for overnight delivery to ensure the safest possible arrival. Be prepared for an email or text message confirming your delivery day.

Day 45

Arrival Of Your Order
Your livestock arrives healthy, conditioned, and ready for a smooth transition into your display tank. We hope you enjoy your new livestock and a stress free addition.
Important Reminder: We do our best to stay on schedule, but when working with live animals, timelines can shift. Sourcing availability, quarantine tolerance, and limited shipping windows may occasionally cause delays.
Current Batch Status Page Reserve Your Fish

Calendar Example

Shipping Details

Livestock Delivery

We ship overnight express for a Tuesday, Wednesday, or Thursday morning arrival.

Signature Required

You must be present at the delivery address to receive your order on delivery day.

Shipping Services

We ship your livestock exclusively using UPS or FedEx overnight delivery services.

Arrival Packaging

We ship using insulated boxes with warming or cooling packs depending on weather.

Current Batch Status Page Reserve Your Fish

Healthy Fish Are Worth The Wait.

Disease Free

Parasites are eliminated before ever reaching your tank.

Stable Eating

Eating consistently and acclimated to prepared foods.

No DIY QT

We handle quarantine for you from the start to the very end.

Stress Free

Ready for a stress free addition into your own tank at home.